Sunday, March 24, 2013

Retail "Joys"

Everyone has worked retail at one time or another. If you haven't, you were more than likely born with a silver spoon shoved squarely up your ass. There are certain people that every retail employ has to deal with at one time or another. Doesn't matter where you worked, from Wal Mart to Nordstrom, the dressing might change but the costumer underneath is the same everywhere.

The "But they have it at _____" guy. This costumer wants something that your store does not carry. They come in to inform you that the local competition does have it. They seem to be under the impression that if your competitor carries it, and they inform you of it,  somehow magically it will appear in the store. It won't. If you want that item, please go to the competition, and never come back here.

Then there is the "Oh, I have a coupon.. but I think it is at home, can I use it anyway?" dumb-ass. No, you can't, not now, not ever. If you want to use a coupon, you need it with you at time of purchase. No amount of bitching at the register will make up give you a discount. Oddly enough you get this person more at place that don't actually ever have coupons. This might be the dumbest type of customer in existence, or maybe the one with the biggest balls, but then the two aren't mutually exclusive.

Oh and the "When will this be on sale?" asshole. As if the costumer service level person would know. The best answer to this person is "It was on sale a week or two a go, you just missed it by that much". It will go on sale whenever the hire ups feel like it, no one you can talk to can influence that. You will waste more money on the gas coming here to check that you will ever save on the product.

Welcome to your personal hell.

Working retail is a hell we all go through. Some people stay there forever, some move on to entirely different hells. In the end all we can do is laugh at it, because it hurts less than crying. Bonus points to you if ever told your manager what you really thought.

1 comment:

  1. My favorite is the guy who shows up right after the doors are closed. "But I'm only need one thing!"